At SofaByFNJ.co.uk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website. Whether you are registering with us, making a purchase, or simply browsing, we are dedicated to ensuring the security and confidentiality of your data.
Information We Collect
We may collect the following types of information from you:
- Personal Details: Name, address, contact number(s), and email address.
- Payment Information: Payment preferences, credit/debit card details, and bank account information (if applicable).
- Browsing Activity: Information about your activity on our website, including pages viewed, products browsed, and purchases made.
- Communication Data: Any correspondence you have with us, including emails or messages sent through our website.
How We Use Your Information
The information we collect is used for the following purposes:
- Order Fulfillment: To process, ship, and manage your orders efficiently.
- Customer Support: To assist you with any queries, complaints, or concerns you may have.
- Promotions and Updates: To inform you about special offers, discounts, new arrivals, or other updates, based on your preferences.
- Improving User Experience: To enhance our website’s functionality and provide a personalized shopping experience tailored to your needs.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Data Security
We take the security of your personal information seriously. Your data is stored securely and is accessible only to authorized personnel at SofaByFNJ.co.uk. We implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. Your data will never be shared, sold, or disclosed to third parties unless required by law or for the purpose of fulfilling your orders (e.g., sharing delivery information with courier services).
Cookies
To enhance your browsing experience, we use cookies on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings.
- Provide personalized recommendations based on your browsing and purchase history.
- Improve website navigation and functionality.
You can control or disable cookies through your browser settings. However, please note that disabling cookies may limit certain features and functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. We encourage you to review their policies before providing any personal information. SofaByFNJ.co.uk is not responsible for the content or practices of third-party websites.
Your Rights
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information at any time by logging into your account or contacting us at info@sofabyfnj.co.uk.
- Opt-Out of Promotions: You can unsubscribe from promotional emails by following the instructions provided in each email.
- Data Deletion: You may request the deletion of your account and personal data, subject to applicable laws and our need to retain certain information for legal or operational purposes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@sofabyfnj.co.uk
Website: SofaByFNJ.co.uk
We are here to assist you and ensure your privacy is respected at all times.